At Spinneys Home, we strive to ensure our customers are satisfied with every purchase. However, if you're not satisfied with your item, we are here to help. Our return and refund policies are designed to offer flexibility while maintaining the quality of our products.
Eligibility for Returns and Refunds:
- Timeframe: Items can be returned or refunded within 30 days from the date of purchase.
- Proof of Purchase: Please present your original invoice at the time of the return.
- Condition of Items: Items must be returned in the same condition as when purchased, including all tags and packaging.
- Unopened and Unused: The item must be in its original packaging and in new, unused condition.
- No signs of use: We cannot accept returns of items that have been damaged, stained, or scratched after purchase.
- Fragile Items: For fragile items like ceramics, glassware, or decorative accessories, any sign of chips, cracks, or wear will render the return ineligible.
